FAQ

GoldTakas is an online physical precious metals market platform operated by Troy Kıymetli Maden Ticareti A.Ş. and open to both individuals and institutions. See our Corporate page for details.

Gold, silver, platinum and palladium. The instrument kinds and products under each metal are listed on the Products page.

Individuals apply through the individual application form and companies through the corporate application form. We contact you once the application has been reviewed. See Account Opening for the process.

Trading takes place in the internet branch. The Internet Branch link on this site takes you straight there. See Trading for how it works.

The pricing basis is explained on the Pricing page. The figures in the market panel on this site are live market data; the prices you trade at are the ones shown in the internet branch.

No. The calculator shows the spot value of the pure metal. It does not include workmanship, premium or the buy-sell spread. For actual prices, see the internet branch.

Acceptance and delivery are described on the Precious Metal Acceptance and Delivery page, and transfers on the Physical Transfer page.

Custody is described on the Storage page.

Yes. The process is described on the Assaying and Refining page.

Bank details and payment methods are on the Payment page.

Our data protection notice is on the Privacy Policy page and our other policies are published under Policies.

Enter your address in the sign-up box on the Bulletin page. Once you open the confirmation link every new bulletin arrives in your inbox, and you can leave at any time.